FAQ

Getting started at Wicked Pokies Casino is a quick and user-friendly process. Simply click the ‘Sign Up’ button on the homepage and fill in the registration form with your details, including your email address, password, and preferred currency. Make sure your information is accurate for a smooth verification process. After registering, you’ll receive an email with a verification link. Click the link to activate your account—now you’re ready to claim bonuses and play. If you encounter any issues, our support team is available 24/7 via live chat or email.

New players can take advantage of a powerful double welcome offer: 2x 300% match bonuses plus 20 free spins. On your first deposit, use code ‘WICKED’ for a 300% match up to A$1,000, and on your second deposit, use code ‘WELCOME’ for another 300% up to A$1,000. Minimum deposit is only A$25, and you’ll receive 20 free spins to jumpstart your gaming journey. Be sure to review the bonus terms for details on wagering requirements and eligible games.

Absolutely! Wicked Pokies Casino regularly offers no deposit bonuses for new players. For example, use code ‘WICKED-NDB’ or ‘WICKED-SKIES’ to claim a $20 free chip, or ‘WWG50FS’ for 50 no deposit free spins on Big Bass Splash. To claim, register your account, verify your email, log in, and enter the bonus code in the Cashier. No deposit bonuses come with a 45x wagering requirement and a maximum cashout of A$100. These offers are typically available for Australian players—check the promotions page for current codes and eligibility.

Wicked Pokies Casino supports a wide array of payment options to suit every preference. Deposit using Visa, MasterCard, Bitcoin (BTC), Bitcoin Cash (BCH), Ethereum (ETH), Litecoin (LTC), Tether (USDT), and bank wire transfers. Withdrawals can be processed via bank wire or Bitcoin. All transactions are encrypted for security. Processing times vary: cryptocurrency withdrawals are typically faster, while bank wires may take a few business days. Minimum deposit is A$25, with weekly and monthly withdrawal limits of A$5,000 and A$20,000, respectively.

Claiming bonuses at Wicked Pokies Casino is straightforward. After registering and verifying your account, log in and visit the Cashier. Enter the relevant bonus code (such as ‘BAG-WINS’ for 30 free spins on Bass Baggin’), and your bonus will be credited instantly. For deposit bonuses, enter the code when making your deposit. Always review the bonus terms for wagering requirements, eligible games, and maximum cashout limits. Regular reload bonuses and free spins are also available for existing players—check the promotions page for the latest offers.

Wagering requirements indicate how many times you must play through a bonus before withdrawing any winnings. For example, a 300% match bonus with a 40x requirement means you must wager 40 times the bonus amount. No deposit bonuses typically carry a 45x wagering requirement. Not all games contribute equally to wagering—most pokies count 100%, while table games may contribute less. Always consult the bonus terms to ensure you meet all requirements before cashing out, and keep an eye on the maximum cashout limits for each offer.

Yes, Wicked Pokies Casino is fully optimized for mobile play. You can access the full suite of games, manage your account, make deposits, and withdraw winnings directly from your smartphone or tablet’s browser—no app download required. The site’s responsive design ensures smooth gameplay and easy navigation across both iOS and Android devices. All features, including bonuses and customer support, are available on mobile, allowing you to play wherever and whenever you choose.

Wicked Pokies Casino features a robust library powered by Real Time Gaming (RTG), one of the industry’s most respected providers. Enjoy a mix of classic and new pokies, progressive jackpots, table games, and specialty options. New releases are added frequently, so there’s always something fresh to try. All games are independently tested for fairness, ensuring reliable outcomes and genuine winning opportunities. Explore the games lobby for the latest hits and timeless favorites.

Wicked Pokies Casino operates under a reputable gaming license, ensuring compliance with strict industry standards for fairness, security, and responsible gaming. Licensed casinos are required to use certified random number generators (RNGs) and undergo regular audits by independent agencies. This guarantees that every game delivers fair results and that player funds are protected at all times.

Account verification, known as KYC (Know Your Customer), is mandatory for your security and to comply with regulatory standards. After registering, you’ll be prompted to provide documents such as a government-issued ID and proof of address. Upload these directly in your account dashboard or send them via email to support. Verification speeds up withdrawals and ensures that only you have access to your winnings. Your data is securely stored and never shared with third parties.

If you experience any technical problems—like login issues, game loading errors, or payment glitches—first try refreshing your browser or clearing your cache. For persistent issues, reach out to our 24/7 customer support team via live chat or email at support@wickedspokies.com. Our agents are trained to resolve most issues quickly and efficiently, so you can get back to playing without unnecessary delays.

Your safety is a top priority at Wicked Pokies Casino. All transactions are protected by advanced SSL encryption, and personal information is kept strictly confidential. We also offer robust responsible gambling tools—such as deposit limits, self-exclusion, and reality checks—to help you stay in control. If you need assistance, our support team can guide you to additional resources or activate responsible gambling features on your account.